Information about people, such as employees or customers is fragmented across numerous systems both inside and outside the enterprise. A major problem enterprises face is how to bring this dispersed information together. The different pieces of information reside in applications with different schemas, data formats and APIs .It's not an easy task to bring everything together in a usable manner.
IMAG performs the following operations
- Automatic discovery process of services and application.
- Consolidation of identities at single location from multiple services and application across the network.
- Reconciliation or mapping of the consolidated identities to the right employee in the organization.
Result: centralized view of all the identities, Cleansing of Orphan accounts, identifying active or inactive accounts.
- User provisioning in different services and application from IMAG500
- User de provisioning, enable, disable or delete.
- Reduces time, cost and efforts of various application Administrators in the enterprise network.
Effectively creating or deleting user accounts across the projects and networks
Enterprise has various applications, customers and domains. Lack of centralized account creation, deletion, disablement would require elaborate process and time to act when any changes have to be made to user access. It currently spends 10 days to perform create account, deletion of account etc., but where as IMAG takes less than 2 days.
As and when admin needs to perform above tasks, the admin needs to go through two different steps.
- Admin needs to login to the respective applications individually.
- Need to search for the user for whom he would like to reset the password or perform any user id related tasks.
That is where the organization feels a lengthy process to accomplish the task.
Benefits of IMAG deployment - Implementation of IMAG500 makes the IT admin job easy to manage applications centrally and also gives them the feature of search option to identify first name, last name along with their respective userid. This helps the IT admins to perform tasks very efficiently.
An orphan account is an account found on a computing platform that cannot be linked with any of the existing user in an enterprise. Majority of the security threat comes from insiders within the enterprise. These accounts can be used to access the secured resources of the network and can cause security threat. It is very difficult to track such users. Dormant and orphan accounts must be reliably deactivated, and privilege creep must be addressed.
The Gartner Group estimates the average cost of a help-desk call at $25, with more than 30% of all such calls being password related. This adds up quickly. For a relatively small company (500 employees), it can exceed $250,000 annually.
Apere's IMAG provides a functionality of self service password reset for the employees in the organization. By this employees could reset their passwords easily and also increase their overall productivity with out calling the help desk. IMAG500 provided a Self Service Reset Password portal from where employees could register themselves with Challenge questions. Once the user re-logins, the user would be prompted to provide answers to the challenge questions that were configured at the time of user registration.
- The normal time-period to change the password is hours, but with IMAG's Password Management Solution we are able to reset the password in two minutes
