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Understanding the Password Reset challenge
- End Users have multiple passwords across disparate applications in an organization.
- Security and Regulations require complex passwords, unique to each application and frequent password changes.
Problems
- End users violate policy to make password management easier, causing risk and noncompliance.
- 40% of the help desk costs are attributed to password resets which will escalate costs as organizations expand, outsource and globalize.
Growing Need to Manage Remote Access across SSL-VPNS
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Contractors who don't have direct access to support/help desk.
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Limited access to network resources.
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Increased security risks by allowing external users to share internal resources.
Benefits of password management in an organization.
- Eliminates complicated support calls for password resets and reduces IT costs.
- Regulatory compliance requires periodical updates of password for access to regulated data. These processes need to be automated to ensure compliance.
- Regulatory compliance reporting on demand.
Apere's Innovative Solution
Easy integration with any SSL-VPN technologies and expand with the following features.
- Eliminate help desk calls for Password management.
- Seamlessly create account for users in each of the applications
and domain controllers for
- Telecommuters
- Work-day extenders
- Contractors
- Mobile workers
- Business partners
- Delete account upon expiration to meet compliance needs.
- Notification mechanism for renewal of passwords via email.
- Improve security with customizable questions and profile for
each user.
- Easy setup, and registration process for new users.
- Scales to support internal and external users.
- Synchronize password across multiple applications.
- Proactive notification of changes to maintain compliance.
- Adds full Identity Management platform for creation and deletion of user accounts.
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